Consumer Rights Act webinar
Welcome to the WSG webinar
Thank you for registering for the WSG Consumer Rights Act webinar. You can now access the video below.
If you have any further questions in regards to the Consumer Rights Act or would like to discuss any of our award-winning products, please get in contact using the form below.
What's in the video?
In this lively discussion, you’ll discover how to:
- Master the essentials of the Consumer Rights Act 2015: Understand your legal obligations around refunds, repairs and replacements, and how to confidently manage customer claims — especially within the critical first six months of sale.
- Align warranties with compliance & customer trust: Learn how to structure your vehicle warranties to boost buyer confidence, support your dealership’s legal position and reduce liability.
- Put proactive compliance into practice: Discover real-world strategies and tips that help you stay protected, avoid disputes and maintain a strong reputation in a compliance-focused industry.
A big thank you to our expert panel: Brad Wilson (Motor Consultancy Ltd), Ellis Swindlehurst (Hartington Motors), Phil Miskelly (WSG), and John Colinswood (WSG) for sharing their invaluable insights and experience.
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