When your car develops a fault, the quality of the support you receive can matter almost as much as the cover itself. You want a knowledgeable person to explain what happens next, communicate with the repairer and keep you informed while your claim is assessed. That...
We're delighted to have received our second major workplace accolade in a matter of weeks after being named one of the UK's Best Workplaces in Financial Services & Insurance™ 2026 by Great Place To Work® UK. The recognition follows our inclusion among the UK's...
Modern cars are safer, smarter and more advanced than ever before, but that technology comes with a different set of challenges. Repairs are becoming more complex, replacement parts are becoming more expensive, and motorists are facing greater uncertainty when...
The automotive industry continues to evolve, and with that comes a growing focus on attracting, developing and retaining talented people. Creating a positive workplace culture is no longer just about employee satisfaction. Businesses that invest in their people are...
The automotive industry is no stranger to change, but the challenges facing dealers today are evolving faster than ever. Rising operating costs, shifting customer expectations, the growing popularity of electric vehicles (EVs) and increasing pressure on margins mean...
Keeping HGVs on the road has never been more expensive for UK haulage operators. With new HGV registrations dropping by 10% last year, companies are keeping their trucks on the road for longer. But running an older fleet in today’s economic climate is a significant...
For much of the past decade, the conversation around electric vehicle reliability has been dominated by one concern: the battery. But new warranty claims data from Warranty Solutions Group (WSG) suggests that this narrative is increasingly out of date. As more EVs...
SUV crossovers continue to dominate UK forecourts, but new warranty claims data suggests that not all models are delivering the same level of ownership confidence—or cost predictability. Analysis from Warranty Solutions Group (WSG), based on live warranty claims...
The used car market is changing. While price will always matter, it's no longer the only factor influencing a customer's decision to buy. Recent research from Auto Trader suggests that trust, transparency and aftersales reassurance are playing an increasingly...
For UK used car dealers, reliability has always been part of the sales conversation. But in today’s market, it’s becoming one of the most influential factors shaping both customer confidence and aftersales exposure. New warranty claims analysis from Warranty Solutions...
For many UK dealerships, vehicle preparation is quietly becoming one of the biggest pressures on profitability. Margins remain tight, acquisition costs are still high, and workshop capacity continues to be stretched. At the same time, customer expectations haven’t...
The UK used car market continues to feel the strain of limited supply, rising demand, and tightening margins. For many dealers, sourcing desirable, retail-ready stock at the right price point has become one of the biggest operational headaches in recent memory. Now,...
