Consumer Rights Act webinar registration

Register for our FREE webinar

WSG continues its webinar series, diving into the key challenges and opportunities facing today’s automotive retailers. In this second video, we’re turning our focus to the Consumer Rights Act 2015 – a vital piece of legislation that every dealership needs to understand.

Joined by a panel of experienced guests, we’ll explore how the Act impacts day-to-day operations, common pitfalls to avoid, and practical tips for staying compliant while protecting your business. If you sell used or new vehicles, this is essential viewing.

Stay informed and stay ahead – register FREE below!

What you can expect

In this lively discussion, you’ll discover how to:

Master the essentials of the Consumer Rights Act 2015: Understand your legal obligations around refunds, repairs and replacements, and how to confidently manage customer claims — especially within the critical first six months of sale.
Align warranties with compliance & customer trust: Learn how to structure your vehicle warranties to boost buyer confidence, support your dealership’s legal position and reduce liability.
Put proactive compliance into practice: Discover real-world strategies and tips that help you stay protected, avoid disputes and maintain a strong reputation in a compliance-focused industry.

A big thank you to our expert panel: Brad Wilson (Motor Consultancy Ltd), Ellis Swindlehurst (Hartington Motors), Phil Miskelly (WSG), and John Colinswood (WSG) for sharing their invaluable insights and experience.