0800 0608610

Warranty Claims Assessor

Warranty Claims Assessor

Location: Aylesbury
Salary: £30,000
Working hours: 37.5 hours per week Mon – Fri, and Sat mornings 9am – 12.30pm (flexible rota basis as overtime)
Company benefits included.

Following our rapid growth, we’re excited to be expanding our claims department further and are looking for a Warranty Claims Assessor to join our ranks!

Reporting to the Claims Manager and working in our friendly, professional claims team, you’ll be assessing potential warranty claims by phone and online, whilst providing a fantastic experience to our customers.

Previous warranty claims experience is not essential but you will need an excellent technical knowledge of modern vehicles.

Key responsibilities:

  • Assessing, authorising and processing warranty claims in line with the product coverage and terms
  • Communicating effectively with customers, dealers, repairers and other suppliers throughout the claims process
  • Arranging repairs on behalf of the customer
  • Requesting and verifying supporting documents
  • Answering general repair / claim queries
  • Resolving issues and diffusing difficult situations
  • Claim monitoring and reporting
  • Maintaining GDPR principles

What you’ll need:

  • Excellent technical knowledge of modern vehicles
  • Calm, warm and friendly approach
  • Accurate attention to detail
  • Ability to prioritise urgent matters and work under pressure
  • Team player with excellent interpersonal and conflict management skills
  • Basic PC skills

Make sure you don’t miss out on this great opportunity to join our amazing team here at Warranty Solutions Group by filling in the form below!

Why join us?

Fast growing company

We’re experiencing phenomenal growth and it’s a super exciting time to join us!

Career opportunities

We’ll help you accelerate your career and continue your professional development.

Brilliant support

You’ll have a career you love with a family that really cares when you join our dynamic team.  

“Incredible things in the business world are never achieved by a single person, but by a team.”  

Steve Jobs

Want more information? Call us on 0800 0608610

Suite 64 Midshires House
Smeaton Close
Aylesbury, Bucks HP19 8HL

Tel: 0800 0608 610
Email: hello@wsgwarranties.co.uk

Registered number: 13257955


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