0800 0608610

Van warranty

Van warranty

Move over expensive van repair bills, hello brilliant warranty cover! A WSG used LCV or van warranty gives you outstanding protection from unexpected part failures and the labour costs to repair or replace them.  Available for all light commercial vehicles up to 3.5 tonnes and with a choice of durations and claim limits to choose from, we’ve got the perfect van warranty for you. Contact us or speak to your dealer for more information. 

What's included?

Your van warranty includes:

  • Thousands of parts and faults covered
  • Nationwide garage network
  • Claims paid in 48 hours
  • Basic UK breakdown cover
  • Up to £50 per day van or car hire

Need more info? Call us on 0800 060 8610.

Warranty levels

We offer three plan types as standard. Platinum and Gold cover almost all of your vehicle’s mechanical, electrical and electronic components – so many in fact that we only list the exclusions. Silver is a listed component cover and is most suited to the older vehicle.

PLATINUM

Up to 7 years / 70,000 miles

The UK’s most comprehensive used van warranty, covering 6,000+ parts – including many normally excluded by other companies.

GOLD

Up to 10 years / 100,000 miles

Gold also covers 6,000+ parts but doesn’t include wear & tear, battery, DPF / catalytic converter, injectors or oil seals & gaskets.

SILVER

Vans of any age or mileage

Designed for the older or higher mileage van, Silver covers a wide range of listed mechanical,  electrical and electronic parts.

What's covered?

 Your WSG van warranty covers the following components:

 Component

Platinum

Gold

Silver

Engine

Listed parts

Gearbox and transmission

Listed parts

Drive system

Listed parts

Clutch

Listed parts

Braking system

Listed parts

Steering system

Listed parts

Cooling system

Listed parts

Suspension

Listed parts

Electrical / electronic parts

Listed parts

Fuel system

Listed parts

Wheel hubs and bearings

Listed parts

Hybrid & electric vehicles

Listed parts

Casings

Listed parts

Working materials

Listed parts

Air conditioning

Listed parts

Ignition system

Listed parts

Camshaft timing belt / chains

Listed parts

Flywheel

Supercharger

Turbocharger

In-car entertainment

Remote key fobs / key cards

Diagnosis costs

DPF / catalytic converter

Battery (exc. EVs and hybrids)

Oil seals and gaskets

Wear and tear

 You also get these great benefits:

Component

Platinum

Gold

Silver

Car hire and vehicle recovery

Free basic breakdown cover

European cover

Rail fare / hotel accommodation

Component

Platinum

Gold

Silver

Car hire and vehicle recovery

Free basic breakdown cover

European cover

Rail fare / hotel accommodation

Warranty questions

 

What does my van warranty cover?

Your WSG van warranty covers you for a huge range of parts and the labour times involved to repair or replace them.

Platinum and Gold both cover around 6,000 mechanical, electrical and electronic components including many that are normally excluded by other warranty companies. Silver covers a range of listed items and is designed with the older or higher mileage vehicle in mind. Explore the different plan types above for more information. 

What does it NOT cover?

Naturally there are some parts and faults that we just can’t cover such as bodywork, trim, general maintenance and service items.

Our Platinum and Gold plans are so advanced that it’s almost impossible to list every covered item, therefore you’ll only find the exclusions. Anything not listed under exclusions is covered.

Silver only lists the covered items so anything not shown is specifically excluded.

How many claims can I make?

You can make unlimited claims with each one up to your chosen claim limit, up to the current market value of the vehicle at the time of claim. All claims include the cost of parts, labour and VAT.

How do I make a claim?

Before you have any work carried out, you must contact our claims team on 0800 060 8610 or email us. We’ll need to provide an authorisation code to the garage for the repairs to be done.

The full claims process can be found here.

Note: We won’t be able to pay for any repairs that are carried out without our authorisation.

How do I take out a WSG warranty?

You’ll need to purchase a used van or light commercial vehicle from one of our approved dealerships to receive or be offered a WSG van warranty. If you’d like to know who your nearest dealers are, please contact us.

In most cases, your plan can then be upgraded, extended or renewed.

What is a used van warranty?

A used van warranty or used light commercial vehicle (LCV) warranty is a written guarantee covering a list of mechanical, electrical and electronic parts against sudden failure. It’s designed to pay for some or all of the costs involved with repairing or replacing those parts within a certain time frame.

Modern vehicles contain thousands of complex moving components. When something goes wrong, it can result in escalating repair bills. A WSG warranty could save you thousands of pounds in repair costs.

Why is my warranty different to the above?

Some of our dealers offer customised products, so you may find that your cover has some differences to our standard range. If you’d like to discuss the cover you’ve been offered, please get in touch with us or speak to your dealer. 

Do I need to use your garages?

In most cases, you’ll be able to choose whether you use our van repairer network or your own garage. We work directly with hundreds of garages across the UK, which also means that we settle claims with them directly.

If you use your own, please bear in mind that we have a set labour rate so any excess labour charges over and above this will be your responsibility. The garage also may want you to settle the bill first, in which case we’ll reimburse you once we’ve received the repair invoice and any documents requested.

Depending on the nature of the claim, your vehicle may need to be seen by a specialist. We also work directly with a number of repairers that specialise in systems such as turbos, gearboxes, engines, drive lines, ECUs and power steering. 

Need to make a claim? Visit our claims page here.

Suite 57 Midshires House
Smeaton Close
Aylesbury, Bucks HP19 8HL

Tel: 0800 0608 610
Email: hello@wsgwarranties.co.uk

Registered number: 13257955

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