0800 0608610

Plan 3

Plan 3

HGV Plan 3 warranty

For all used heavy commercial vehicles up to 44 tonnes.

Designed specifically for the older or higher mileage heavy goods vehicle, Plan 3 covers your HGV for a wide range of components. The following parts are covered against mechanical breakdown or electrical / electronic failure. Anything not listed here is excluded. 

Your warranty covers:

  • Engine – all major internal moving parts of the engine and the camshaft timing belt / timing chain and tensioners, providing the manufacturer’s replacement recommendations have been complied with and it is free from oil contamination. Flywheel and turbocharger / supercharger.
  • Transmission – all major internal mechanical parts.
  • Cooling system – radiator, electric cooling fan motor, viscous cooling fan coupling, thermostat, water pump and cylinder head gasket.
  • Clutch – centre plate, pressure plate, release bearing, clutch fork, master cylinder, slave cylinder, clutch pedal and cable.
  • Driving axles – all major internal mechanical parts.
  • Wheel bearings & hubs
  • Propshafts – failure of the propshafts including universal joints and bearings.
  • Electrics – alternator, starter motor and wiper motor.
  • Braking –  master cylinder.
  • Casings where a covered item caused the damage.

Your warranty covers:

  • Engine – all major internal moving parts of the engine and the camshaft timing belt / timing chain and tensioners, providing the manufacturer’s replacement recommendations have been complied with and it is free from oil contamination. Flywheel and turbocharger / supercharger.
  • Transmission – all major internal mechanical parts.
  • Cooling system – radiator,electric cooling fan motor, viscous cooling fan coupling, thermostat, water pump and cylinder head gasket.
  • Clutch – centre plate, pressure plate, release bearing, clutch fork, master cylinder, slave cylinder, clutch pedal and cable.
  • Driving axles – all major internal mechanical parts.
  • Wheel bearings & hubs
  • Propshafts – failure of the propshafts including universal joints and bearings.
  • Electrics – alternator, starter motor and wiper motor.
  • Braking –  master cylinder.
  • Casings where a covered item caused the damage.

Got a question about our Plan 3? Call us on 0800 060 8610.

What's included?

  • Thousands of parts and faults covered
  • Unlimited European cover
  • Claims paid within 48 hours
  • Up to £350 recovery contribution
  • Dual fuel engine cover (optional extra)

What's included?

  • Thousands of parts and faults covered
  • Unlimited European cover
  • Claims paid within 48 hours
  • Up to £350 recovery contribution
  • Dual fuel engine cover (optional extra)

Part, fault and repair exclusions

These are the general exclusions under Plan 3.

  • Service and consumable itemsinjectors, oil / fluid leaks and all filters, service items such as brake pads & discs, brake drums, tyres, bulbs, spark plugs, fuses, casings, brake & clutch friction material, burnt or worn out clutch and brake components, seized brake callipers, any seized components, incorrect brake adjustments, air con recharging, gaskets (excluding head gaskets), hoses & pipes including blockages, perishable rubber items, fuel tanks and clearing of fuel lines, connectors, air bags, auxiliary drive belts, wiper blades, hardware i.e. bolts and fixings.
  • Engine and turbosprockets, burnt valves and valve seats, cracked blocks or cylinder heads, cylinder head skimming or refacing, burnt / carbonised valves or removal of carbon deposits, core plugs, timing chain and associated parts.
  • Transmission external linkages and controls.
  • Fuel system linkages and all other parts associated with the fuel system.
  • Steering – fluid leaks, steering hoses & pipes.
  • Cooling system – blocked or corroded units.
  • Electrical or electronic items –  glow plugs and radio / CD, heating elements, connectors / terminals, wiring, software & software updates, reprogramming / adjustments, tracker systems, head up display, mirrors, recoding and light units.
  • Bodywork and trim – cab and paintwork, bodywork, chassis, cab interior, seats, upholstery, sunroof, wheels, glass, locks and catches.
  • Negligence or driver abuse – i.e incorrect or insufficient oils or lubricants / fluids and overheating.
  • Ancillary items –  water ingress, corrosion or oxidisation, faulty workmanship or parts, manufacturer recalls, accidental damage to radiator and A/C condenser, exhaust systems (including catalytic converters), exhaust manifolds, emissions, carbon build-up, repairs to rectify issues such as high oil consumption or poor fuel economy, oil or fluid contamination including staining or misting, sludge / silt or other waste, waste disposal, key blades, sealing materials and compounds.

Warranty questions

 

What does my warranty cover?

Your HGV warranty covers you for a huge range of parts and the labour times involved to repair or replace them.

Plan 1 covers around 6,000 mechanical, electrical and electronic components including many that are normally excluded by other warranty companies. Plans 2 & 3 cover a wide range of listed items.

What does it NOT cover?

Naturally there are some parts and faults that we just can’t cover such as bodywork, trim, general maintenance and service items.

Plan 1 is so advanced that it’s almost impossible to list every covered item, therefore you’ll only find the exclusions. Anything not listed under exclusions is covered.

Plans 2 & 3 list the parts covered, so anything not listed is specifically excluded.

How many claims can I make?

You can make unlimited claims with each one up to your chosen claim limit. All claims include the cost of parts, labour and VAT.

How do I make a claim?

Before you have any work carried out, you must contact our claims team on 0800 060 8610 or email us. We’ll need to provide an authorisation code to the garage for the repairs to be done.

The full claims process can be found here.

Note: We won’t be able to pay for any repairs that are carried out without our authorisation.

How do I take out a WSG warranty?

You’ll need to purchase a HGV from one of our approved dealerships to receive or be offered a WSG warranty. If you’d like to know who your nearest dealers are, please contact us.

In most cases, your plan can then be upgraded, extended or renewed.

What is a HGV warranty?

A used HGV warranty is a written guarantee covering a list of mechanical, electrical and electronic parts against sudden failure. It’s designed to pay for some or all of the costs involved with repairing or replacing those parts within a certain time frame.

Modern vehicles contain thousands of complex moving components. When something goes wrong, it can result in escalating repair bills. A HGV warranty could save you thousands of pounds in repair costs.

How do I add dual fuel engine cover?

Please speak to your dealer to add dual fuel engine cover as an optional extra. This covers you for mechanical breakdown of the engine caused by a fault in the dual fuel system conversion unit. Cover is limited to £7,000 including VAT on vehicles up to 5 tonnes and £15,000 including VAT on vehicles over 5 tonnes.

Got a question about Plan 3? Call us on 0800 060 8610.

Suite 57 Midshires House
Smeaton Close
Aylesbury, Bucks HP19 8HL

Tel: 0800 0608 610
Email: hello@wsgwarranties.co.uk

Registered number: 13257955

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